PLEASE CHECK THIS PAGE REGULARLY THROUGH THE END OF OCTOBER
LINKS TO UPDATES WILL BE PLACED HERE AT THE TOP OF THE PAGE
YOU SHOULD READ THIS PAGE COMPLETELY BEFORE LOOKING AT THE UPDATES
UPDATE 10/08/2008 (Transferring old mail)
UPDATE 10/19/2008 (STOPPING mail to old server and moving your address book)
For several months we at Sysmatrix have been
partnering with Google/Gmail to help with the spam we are all seeing in
Recently it appears the spammers have found a new block of IP addresses
to send from. It happens every few years and the spam count through our
servers spikes for a couple of months while we track them down and get
Spammers collect email addresses through web site sign-ups, by scanning
web archives, and by sending out virus/worm programs that infect and
collect user's Outlook address books. If you're getting under 100 spams
daily right now it means that most of our filters are working for you
AND you've kept pretty good control of the address. We have customers
who are currently getting 600+ emails daily and I suspect they are
99.9% spam. We also have customers who get *0* spam. I have 22 email
addresses, 19 of them get no spam at all because I use them for VERY
limited subsets of contacts. the other 3 are getting 30 to 50 per day
Rather than continue to fight the rising tide ourselves we are
accelerating our partnering with Google for spam handling. They do a
VERY good job. As of about 0300 Sunday morning (9/28/2008) PHASE-1 is complete and
your mail started getting delivered to both the Sysmatrix direct
servers and to the new Google/Gmail Sysmatrix servers. All accounts are
now set up in both places. Everyone should make the switch to the new
servers as soon as possible following the instructions below.
Those of you who currently use the Sysmatrix webmail system exclusively
and have email saved on our local servers -- we will begin migrating
the mail from our local servers to the Gmail servers soon. You
will not lose any email and the Gmail server will tag the migrated
messages with the same folder names that you have set up now.
The local Sysmatrix mail servers will be SHUT DOWN some time in the
last week of October so please activate your new email account on the
Gmail servers soon by following the instructions below. Your email
address WILL NOT CHANGE, it will still be firstname.lastname@example.org. We
are simply moving the email service to better handle the flood of spam.
Instructions for activating your account on the new mail servers.
In your web browser go to http://gmail.sysmatrix.net
You will see this page:
Log in with your username (without typing
and current password. Agree to the terms and activate the new account.
If you are using Outlook Express or some other email client besides direct webmail then
continue below, otherwise, if you normally just use the webmail, you are done.
For those who download their email with Outlook Express, Outlook,
Thunderbird, or any other POP3 email client program. Once at the Inbox,
click the "SETTINGS" link at the upper right Click the "Forwarding and
POP/IMAP" link Click the "Enable POP for all mail" button Click "Save
Changes" at the bottom.
If you are using Outlook Express it will be easiest to set up using the
script linked below.
For other POP3 email clients Basic setup info (server names etc.) is available on our support
page HERE and Google has
generic setup instructions available. Click the "SETTINGS" link again. Click the
"Forwarding and POP/IMAP" link again. Click the "Configuration
instructions" link to open a new window with links to instructions for setting
up various email clients to download from the new server. The Google instructions are VERY generic
and you'll have to remember to use your SysMatrix email address any place it says to put your "gmail address".
If you are using Outlook
Express version 5
or higher on Windows 98, Windows ME, Windows 2000, or Windows XP then
you can download an automatic setup script by clicking this link
WILL NOT WORK FOR
Outlook Express Auto-Configure Script
Either save it to your computer and run it from there or click the
"Run" button after clicking the link above. After running it open
Outlook Express and click TOOLS then go to "Send and receive". You will
see a new account called "(yourusername)-NewSysMatrix". Click that to
make sure it receives email (you will probably get some duplicates that
you've already downloaded from the old server). If it works, click
TOOLS, click ACCOUNTS, highlight your OLD sysmatrix account and click
After those changes everything will work
like it used to. You
can log in
every once in a while to see what it's
catching as spam. Spam that comes in gets tagged as spam and doesn't
downloaded by your email client, it stays on the gmail server for 30
days then gets deleted. If you get any spam downloaded that Google
missed then log into the web interface, click the spam in your inbox,
and click the "Report Spam" button so Google can learn what it looks
like and try to be better at catching it.
Email us at email@example.com with any problems.
October 19th, we will stop all mail
delivery to the old server
and mail will be delivered only to the new servers. You will still be
able to access the old server but no NEW mail will show up in the
inbox. Within a week or two after that we will completely shut down the
Sysmatrix Mail Server Administrator and Support Team