The accountants and clock-watchers are trying to help us keep costs down by reducing the number of hours that we sit around collecting a paycheck with no support calls coming in.

They have determined that calls after 11pm (Central Time) on weekdays PLUS calls after 8pm Friday and Saturday account for less than 1/2 of 1% of all calls we receive annually.

Calls on Sunday at any hour barely registered in their calculations coming in at less than 1/20 of 1% of annual calls.

Telephone technical and billing support hours will be changing as follows starting this month (July 2010).

    7am - 11pm Monday thru Thursday
    8am - 8pm Friday/Saturday
    Telephone tech/billing support unavailable on Sunday

Thank you for your business and support as we make these changes.

Sysmatrix Support Team


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SysMatrix.Net ISP - Nationwide ISP
335 Hwy 327 W.
Silsbee, Texas 77656
1-409-385-2121
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